COVID-19 Information

Like many of you, we're also getting excited at the thought of heading out for an active holiday. But we want you to rest assured that your safety and well-being continues to be our utmost priority.

Since the outbreak of COVID-19 we have evolved our operating protocol to build in additional measures on our existing safety and risk mitigation strategy. 

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What we're doing to keep you safe

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Our trip operating protocols have been carefully honed with your wellbeing in mind, using our 45 years of experience and in accordance with the standards set by the WHO (World Health Organization) and WTTC (World Travel and Tourism Council) and ATTA (Adventure Travel Trade Association).

Within all the risk mitigation strategies, it remains that COVID-19 is extremely contagious and there is a risk of exposure anywhere where people encounter one another which cannot be removed, though you should rest assured we have elevated our protocols with a heightened awareness of this new paradigm by way of the following:

• We've increased our safety measures to help manage COVID-19 on trips operated by us.

• All guides have been trained on these actions which include field protocols that have been developed also in conjunction with our medical consultant Dr Ross Anderson.

• Developed thorough health and hygiene protocols, including thorough cleaning schedules for all high touch surfaces, gear and group equipment and increased passenger screening process to identify high risk passengers.

• Completed relevant state and territory government COVID-19 Safety Plans. In completing these assessments we follow the recommended protocols for physical distancing measures and health and hygiene principles.

• Obtained COVID CLEAN accreditation from Quality Tourism Australia.